OFFICE
II. INTRODUCING A NEW EMPLOYEE TO THE COMPANY
1. OFFICE EQUIPMENT AND SUPPLIES
monitor mount
binder
envelope
printer
toner
stapler
post-it notes
copy machine
projector
Copy machine
The Clearcopy 7000 series delivers crisp, colorful photocopies. A must-have addition for the office that’s sinking under a sea of paper.
Printer
The new, improved Prestell 2.0 color printer prints 15 pages per minute. If you need an office report printed super fast, look no further than this model.
Stapler
A Stanley stapler is the cornerstone of every office. Never jams and is always reliable.
Toner
No printer is complete without a top-quality toner. The new Clearcopy 7000 series toner has been engineered to work perfectly with their new model of printer. Clearcopy guarantees a minimum of 1000 prints per toner cartridge.
Eenvelope
For those important official documents, these envelopes never fail to deliver.
Binder
For documents in need of safekeeping.
Projector
PowerPoint presentations are popular with today’s business professionals. That’s why Panther Projectors give you the edge when it comes your time to show and tell. Amaze your superiors with our new selection of Panther Projectors.
Monitor mount
Monitor mounts are rising in popularity amongst office workers who don’t like going home every night with a stiff neck and a bad back.
They help reduce discomfort from sitting in front of a computer screen all day.
Post-it notes
Some of us still cling to the old-fashioned way of making notes and scribbling down reminders. Stick one anywhere!
2. THE PEOPLE IN AN OFFICE
Senior accountant
Office manager
Head of sales
Administrative assistant
Receptionist
Assistant Sales Manager
1. The is the highest-ranking person in a company, who is ultimately responsible for its strategy, decisions and success.
2. A is on the board and charged with helping make the big decisions that decide a company's strategy.
3. The is ultimately responsible for the handling of the money going in and out of a company.
4. The is in charge of selling a company's product.
5. The is responsible for the smooth running and organization of the work environment.
6. The (PA) is tasked with helping a superior with his or her administrative duties.
7. The duties of a include fielding phone calls and mail and welcoming visitors to the company office.
3. DESCRIBING COMPANY STRUCTURE
Mr. Lawrence: So, now that you've had the office tour, let me tell you about the company in a bit more detail.
Gordon: Sure.
Mr. Lawrence: Diamond Sports a board of directors. The chairman of the board is a man called Neil Ackerman but, between you and me, the person who really runs the company is Ben Fielding, our managing director.
Gordon: Right. I see.
Mr. Lawrence: The company four main functional areas: Marketing, Human Resources, Finance and Production. Henry Hunter of the Marketing Department and, as the Head of Sales, him. Wendy Baldwin is Head of Production and is responsible for our factories in Europe, Asia and America. Jim Rivers HR and deals with things like recruitment and training. The position of Finance Manager Belinda Gibson. She has two accountants working under her; Ruth Miller is in the senior role and supervises the junior accountants.
As the Assistant Sales Manager, you're in charge of two junior sales representatives. These sales reps are each responsible for a particular product line but have to cooperate closely. to make sure their product lines are selling well. And as head of sales, I am responsible for making sure you do that effectively.
The Production Department three main regions. Jimmy Chan is GM of Asia-Pacific, and is responsible for about 100 staff. Liz Warren heads our North American division. She's based in Chicago. Jeanette la Roche oversees our operations in Europe, but she's originally from the States. The regional managers run the production facilities, and each supervises up to 100 workers.
III. CONDUCTING AN INTERVIEW
1. CONFIRMING AN APPOINTMENT OVER THE PHONE
2. LANGUAGE STRATEGIES FOR CONDUCTING A JOB INTERVIEW
Question topics
about himself
previous job
strengths
weaknesses
the future
Would you mind if I asked…
I wonder if you could tell me…
Could you give me…
You did mention it in your cover letter, but I'd like you to expand on that. - asking the interviewee for more detail
So you felt the company was no longer groundbreaking and innovative. - summarizing or paraphrasing the interviewee's answer
Could you give me a concrete example? - asking the interviewee for more detail
And to take that a step further, if your company was being left behind, that means you were being left behind. - expanding on the interviewee's answer
In other words, you overcame that weakness? - summarizing or paraphrasing the interviewee's answer
Would you mind me asking how? - asking the interviewee for more detail
3. IDENTIFYING DETAILS
Strengths
describing concepts
efficient training
communication skills
Weaknesses
accepted too much work
IV. WRITING A WARNING LETTER REGARDING DRESS CODE
1. STATING RULES
Dress Code
1. Purpose
This is a general overview of appropriate business attire for the Clearview Futures and Derivatives Central Headquarters in Shanghai. Clearview Futures and Derivatives has a standard policy on business attire that generally follows what is known as 'business casual.' This document outlines in detail Clearview’s understanding and application of that term.
NOTE: The dress code must be strictly adhered to at all times, except in certain extenuating circumstances as outlined below in section 3. Failure to obey the dress code can lead to an informal verbal warning. Failure to heed said warning can lead to further action and even, in extreme cases, dismissal.
2. Rules
Business casual wear should be neat, clean, ironed and look appropriate for the modern workplace.
Please avoid tight, baggy or revealing clothing. This kind of clothing is prohibited. If you are unsure
whether what you are wearing constitutes business casual attire, please consult your line manager.
Appropriate Office Attire:
For men: shirts with collars, short sleeves in summer, suits, jackets, cardigans, leather shoes. Ties
must be worn during business meetings and when with clients.
For women: sleeved shirts, blouses, skirts of appropriate length, pants, cardigans, pantsuits. Ties
are not compulsory. Heels should be no higher than 3 inches.
Inappropriate Office Attire:
For men: Sleeveless shirts, sweatshirts, sweat pants, shorts, jeans, sandals, slippers, sportswear
For women: Sleeveless shirts, bare midriff, bare shoulders, shorts, miniskirts, jeans, sportswear
Strictly Forbidden:
Visible tattoos
Visible body piercings
Brightly dyed hair
Flip-flops
Shorts
3. Exceptions
Casual Friday:
Casual wear such as jeans, sweaters, T-shirts and sneakers are permitted only on Fridays. However, business meetings and visits from clients or VIPs still require more formal attire.
Offsite Events:
Certain offsite activities such as teambuilding events may require specific items of clothing normally prohibited in the office. You will be informed of these items by your line manager prior to any such event.
1. The dress code must be at all times, except in certain extenuating circumstances as outlined below in section 3.
2. Failure to the dress code can lead to an informal verbal warning. Failure to heed said warning can lead to further action and even, in extreme cases, dismissal.
3. Business casual wear should be neat, clean, ironed and look appropriate for the modern workplace. Please avoid tight, baggy or revealing clothing. This kind of clothing is .
4. Ties during business meetings and when with clients.
5. Casual wear such as jeans, sweaters, T-shirts and sneakers are only on Fridays. However, business meetings and visits from clients or VIPs still require more formal attire.
6. Certain offsite activities such as teambuilding events may require specific items of clothing in the office. You will be informed of these items by your line manager prior to any such event.
2. DRAWING ATTENTION TO AN ISSUE
wear a body pircing
wear sneakers
reveal a tattoo
wear a sleeveless shirt
dye the hair
wear shorts
wear flip-flops
wear a miniskirt
3. WRITING A WARNING LETTER
Formal letter of warning for dress code violation
attire - clothes
1. OFFICE EQUIPMENT AND SUPPLIES
monitor mount
binder
envelope
printer
toner
stapler
post-it notes
copy machine
projector
Copy machine
The Clearcopy 7000 series delivers crisp, colorful photocopies. A must-have addition for the office that’s sinking under a sea of paper.
Printer
The new, improved Prestell 2.0 color printer prints 15 pages per minute. If you need an office report printed super fast, look no further than this model.
Stapler
A Stanley stapler is the cornerstone of every office. Never jams and is always reliable.
Toner
No printer is complete without a top-quality toner. The new Clearcopy 7000 series toner has been engineered to work perfectly with their new model of printer. Clearcopy guarantees a minimum of 1000 prints per toner cartridge.
Eenvelope
For those important official documents, these envelopes never fail to deliver.
Binder
For documents in need of safekeeping.
Projector
PowerPoint presentations are popular with today’s business professionals. That’s why Panther Projectors give you the edge when it comes your time to show and tell. Amaze your superiors with our new selection of Panther Projectors.
Monitor mount
Monitor mounts are rising in popularity amongst office workers who don’t like going home every night with a stiff neck and a bad back.
They help reduce discomfort from sitting in front of a computer screen all day.
Post-it notes
Some of us still cling to the old-fashioned way of making notes and scribbling down reminders. Stick one anywhere!
2. THE PEOPLE IN AN OFFICE
Senior accountant
Office manager
Head of sales
Administrative assistant
Receptionist
Assistant Sales Manager
1. The is the highest-ranking person in a company, who is ultimately responsible for its strategy, decisions and success.
2. A is on the board and charged with helping make the big decisions that decide a company's strategy.
3. The is ultimately responsible for the handling of the money going in and out of a company.
4. The is in charge of selling a company's product.
5. The is responsible for the smooth running and organization of the work environment.
6. The (PA) is tasked with helping a superior with his or her administrative duties.
7. The duties of a include fielding phone calls and mail and welcoming visitors to the company office.
3. DESCRIBING COMPANY STRUCTURE
Mr. Lawrence: So, now that you've had the office tour, let me tell you about the company in a bit more detail.
Gordon: Sure.
Mr. Lawrence: Diamond Sports a board of directors. The chairman of the board is a man called Neil Ackerman but, between you and me, the person who really runs the company is Ben Fielding, our managing director.
Gordon: Right. I see.
Mr. Lawrence: The company four main functional areas: Marketing, Human Resources, Finance and Production. Henry Hunter of the Marketing Department and, as the Head of Sales, him. Wendy Baldwin is Head of Production and is responsible for our factories in Europe, Asia and America. Jim Rivers HR and deals with things like recruitment and training. The position of Finance Manager Belinda Gibson. She has two accountants working under her; Ruth Miller is in the senior role and supervises the junior accountants.
As the Assistant Sales Manager, you're in charge of two junior sales representatives. These sales reps are each responsible for a particular product line but have to cooperate closely. to make sure their product lines are selling well. And as head of sales, I am responsible for making sure you do that effectively.
The Production Department three main regions. Jimmy Chan is GM of Asia-Pacific, and is responsible for about 100 staff. Liz Warren heads our North American division. She's based in Chicago. Jeanette la Roche oversees our operations in Europe, but she's originally from the States. The regional managers run the production facilities, and each supervises up to 100 workers.
III. CONDUCTING AN INTERVIEW
1. CONFIRMING AN APPOINTMENT OVER THE PHONE
2. LANGUAGE STRATEGIES FOR CONDUCTING A JOB INTERVIEW
Question topics
about himself
previous job
strengths
weaknesses
the future
Would you mind if I asked…
I wonder if you could tell me…
Could you give me…
Could you describe…
So you felt the company was no longer groundbreaking and innovative. - summarizing or paraphrasing the interviewee's answer
Could you give me a concrete example? - asking the interviewee for more detail
And to take that a step further, if your company was being left behind, that means you were being left behind. - expanding on the interviewee's answer
In other words, you overcame that weakness? - summarizing or paraphrasing the interviewee's answer
Would you mind me asking how? - asking the interviewee for more detail
3. IDENTIFYING DETAILS
Strengths
describing concepts
efficient training
communication skills
Weaknesses
accepted too much work
IV. WRITING A WARNING LETTER REGARDING DRESS CODE
1. STATING RULES
Dress Code
1. Purpose
This is a general overview of appropriate business attire for the Clearview Futures and Derivatives Central Headquarters in Shanghai. Clearview Futures and Derivatives has a standard policy on business attire that generally follows what is known as 'business casual.' This document outlines in detail Clearview’s understanding and application of that term.
NOTE: The dress code must be strictly adhered to at all times, except in certain extenuating circumstances as outlined below in section 3. Failure to obey the dress code can lead to an informal verbal warning. Failure to heed said warning can lead to further action and even, in extreme cases, dismissal.
2. Rules
Business casual wear should be neat, clean, ironed and look appropriate for the modern workplace.
Please avoid tight, baggy or revealing clothing. This kind of clothing is prohibited. If you are unsure
whether what you are wearing constitutes business casual attire, please consult your line manager.
Appropriate Office Attire:
For men: shirts with collars, short sleeves in summer, suits, jackets, cardigans, leather shoes. Ties
must be worn during business meetings and when with clients.
For women: sleeved shirts, blouses, skirts of appropriate length, pants, cardigans, pantsuits. Ties
are not compulsory. Heels should be no higher than 3 inches.
Inappropriate Office Attire:
For men: Sleeveless shirts, sweatshirts, sweat pants, shorts, jeans, sandals, slippers, sportswear
For women: Sleeveless shirts, bare midriff, bare shoulders, shorts, miniskirts, jeans, sportswear
Strictly Forbidden:
Visible tattoos
Visible body piercings
Brightly dyed hair
Flip-flops
Shorts
3. Exceptions
Casual Friday:
Casual wear such as jeans, sweaters, T-shirts and sneakers are permitted only on Fridays. However, business meetings and visits from clients or VIPs still require more formal attire.
Offsite Events:
Certain offsite activities such as teambuilding events may require specific items of clothing normally prohibited in the office. You will be informed of these items by your line manager prior to any such event.
1. The dress code must be at all times, except in certain extenuating circumstances as outlined below in section 3.
2. Failure to the dress code can lead to an informal verbal warning. Failure to heed said warning can lead to further action and even, in extreme cases, dismissal.
3. Business casual wear should be neat, clean, ironed and look appropriate for the modern workplace. Please avoid tight, baggy or revealing clothing. This kind of clothing is .
4. Ties during business meetings and when with clients.
5. Casual wear such as jeans, sweaters, T-shirts and sneakers are only on Fridays. However, business meetings and visits from clients or VIPs still require more formal attire.
6. Certain offsite activities such as teambuilding events may require specific items of clothing in the office. You will be informed of these items by your line manager prior to any such event.
2. DRAWING ATTENTION TO AN ISSUE
wear a body pircing
wear sneakers
reveal a tattoo
wear a sleeveless shirt
dye the hair
wear shorts
wear flip-flops
wear a miniskirt
3. WRITING A WARNING LETTER
Formal letter of warning for dress code violation
From
Jenny Zhang
Dear Kevin,
It has been brought to my attention on a number of occasions recently that, despite my repeated verbal warnings, you are continuing to violate the company’s dress code. Therefore it is with great regret that I am forced to issue you this formal written warning.
I am sure that you recall my previous verbal warning one month ago, during which I told you if you didn’t comply with the dress code I would be forced to take things further. Since then there have been three more complaints regarding your attire, including one related to you wearing flip-flops and another regarding your new color of hair. This has quite simply gone on long enough.
I would like to make this clear: This is your final warning on this matter. Should you not begin complying with the dress code regulations, your contract will be terminated.
Sincerely,
Jenny Zhang
Vice President
Clearview Futures and Derivatives
Shanghai Central HQ
China
Vice President
Clearview Futures and Derivatives
Shanghai Central HQ
China
attire - clothes
regret - sadness
terminate - end
violate - break
recall - remember
regulations - rules
Dear Kevin,
It has been on a number of occasions recently that, despite my repeated verbal warnings, you are continuing to violate the company's dress code. Therefore, that I am you this formal written warning.
I am sure that you recall my previous verbal warning one month ago, during which I told you if you didn’t comply with the dress code I would be forced to take things further. Since then there have been three more complaints , including one related to you wearing flip-flops and another regarding your new color of hair. This has .
I would like to make this clear: This is your final warning on this matter. with the dress code regulations, your .
Yours sincerely,
Jenny Zhang
Vice President
Clearview Futures and Derivatives
Shanghai Central HQ
China
Dear Kevin,
It has been on a number of occasions recently that, despite my repeated verbal warnings, you are continuing to violate the company's dress code. Therefore, that I am you this formal written warning.
I am sure that you recall my previous verbal warning one month ago, during which I told you if you didn’t comply with the dress code I would be forced to take things further. Since then there have been three more complaints , including one related to you wearing flip-flops and another regarding your new color of hair. This has .
I would like to make this clear: This is your final warning on this matter. with the dress code regulations, your .
Yours sincerely,
Jenny Zhang
Vice President
Clearview Futures and Derivatives
Shanghai Central HQ
China
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