PROJECT MANAGEMENT II
II. WORKING WITH STAKEHOLDERS 1. LANGUAGE FOR REPORTING to explain - to give reasons for something or make things clear to state - to give specific information or instructions in writing or speech to claim - to say something as a fact that may or may not be true to report - to tell or write something to another person in a formal or official way SECRETARY: Sorry, Ann. You told me not to disturb you … but there’s an urgent call for you at Reception. PM: Thanks. PM: Right – everyone, please? …… That was Birgitte – the manager of the contracting company. She’s reported that they’ll have to change their schedule. There’ll be a delay in finishing the work. KAREN: But at the planning phase, Birgitte claimed this wouldn’t be a problem! PM: Yes. That’s why it was a low-priority risk on the risk register. Birgitte explained they’re now having a problem finding the right materials for the new factory floor. DAVID: But she clearly ...